Introduction In the healthcare industry, quality control is a non-negotiable priority. Institutions are in constant pursuit of methods that can enhance the quality of patient care. One such method gaining
Introduction to the CPHQ Exam The Certified Professional in Healthcare Quality (CPHQ) exam is a comprehensive assessment for individuals who aspire to demonstrate their expertise and professionalism in healthcare quality
Sepsis is one of the most challenging medical conditions facing our hospitals today. Sepsis occurs in less than 10% of our hospitalized patients, but it contributes to as many as
If you have received any education on healthcare quality and safety recently, you have likely heard the phrase: high reliability. High reliability is one of my goals as I work
As a patient safety expert, I find myself persuading my colleagues in operations to consider a different tack. It’s not that I don’t like lean operations. I detest waste and
Driver diagrams are widely used for performance improvement. They are a visual display of a team’s theory of which factors “drive,” or contribute to, the achievement of a project aim.
According to data from the Centers for Disease Control and Prevention (CDC), more than 1.5 million Americans get sepsis each year, and for at least 250,000 of those individuals the infection proves
